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ContactEase in the News

Using CRM to Improve Client Services

Brett Bagley, IT Director at Doerner Saunders Daniel & Anderson, LLP, explains how ContactEase helped his firm create business within two hours of news of a court ruling.

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Summer 2009 Using CRM to Improve Client Services
by Brett Bagley

Legal Management News

     
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June 2009 Competition, Economy Prod CRM Implementation
by Liz Gold

Accounting Today Article

     
November 2008

Three Law Firms Tackle Data Quality
by Chris Fritsch, Clients First Consulting

Law Technology News (www.lawtechnews.com)

     
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August 2007 An Indispensable Tool
by Vicki Scruggs, Bone McAllester Norton, PLLC ALA Legal Management (www.legalnet.org)
     
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March 2007 CRM as a Competitive Edge for Client Development
by David Stevenson, Williams Montgomery & John
Law Practice Today
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February 2007 IT @ McMillan Binch: Upgrading to VoIP
by Chris Duncan, McMillan Binch Mendelsohn
Law Technology News
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October 2006

Planning Successful Law Firm Retreats
by Christy Burke
Law Practice Today

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August 2006 Traditional Desktop Phone a Dinosaur in Digital World
by Gerry Blackwell
Canadian Lawyer
McMillan Binch Mendelsohn integrates ContactEase with their VoIP Phone System and Blackberry Enterprise Server
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January 2006 Successful CRM Defined
by Jeff Reade
LSSO Review
Journal of the Legal Sales and Service Organization
March 2005 Accountants Embracing CRM Technology
by Jamie Diaferia, Infinite Public Relations, Inc.
Law Marketing Portal
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October 2004 Web Site Integration Pays Huge Dividends
by Bob Gantz and Matthew Boyle, MFA - Moody, Famiglietti & Andronico
Professional Marketing Magazine
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September 2004 Win-Win Web
by Bob Gantz and Matthew Boyle, MFA - Moody, Famiglietti & Andronico
Professional Marketing Magazine
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July 2004 Enhancing Client Service Using Technology
by Jeff Reade, Cole Valley Software
LMA Strategies
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March 2004 Contact Management: Long Time Coming
by Tina Love & Werner Gehrke, Law Technology News
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March/April  2002 Client Relationship Management Yields Great Results
by Jeff Reade, Cole Valley Software
Legal Management