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ContactEase in the News

Announcing the Release of Client Relationship Console

Cole Valley Software announces the immediate release and availability of the latest addition to its suite of CRM products, Client Relationship Console (CRC).

Client Relationship Console integrates with any CRM, VoIP phone, and time and billing system and provides users with data they want when they need it – collections, billing, and client relationship information, all at the user’s fingertips. A popup window on the desktop provides the lawyer with a clear view of the caller's financial and contact data immediately, before the second ring of their phone.

 
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Since 1991, Cole Valley Software has been enabling professional service firms to increase business with new and existing clients by harnessing isolated islands of client touch points and bringing them together into one comprehensive, firm-wide view.

ContactEase, our flagship product, is a client relationship management and marketing automation solution uniquely tailored for the specific business practices of professional service firms. Developed in close collaboration with customers and partners,  ContactEase enables users to manage, coordinate and synchronize multiple client touch points including phone, fax, e-mail, and events. Beyond contact management, ContactEase empowers your marketing staff to execute automated marketing campaigns from the same central database.


NEWS EVENTS
Marketing and IT – Successful Marriages Create Successful CRC Implementations
Read more in this recent LTN article featuring our client, Ulmer & Berne LLP. Learn the secret to a successful marriage, in "Marketing and IT: A Profitable Marriage
by Monica Bay
Law Technology News

Interested in what clients say about ContactEase? Click here!

Cole Valley Software President stars in LMA Video on YouTube. Check it out!
Click here to view

Association of Legal Administration Annual Event
Sunday, April 14, 2013 - Wednesday, April 17, 2013

Join us at this year's Association of Legal Administration Annual Event to learn about the latest industry trends while sharing and exchanging ideas among peers.  This years event will focus on effective leadership through changing times.

On Tuesday, April 16 at 9:30am, join us for our business matters session - Increase Your Cash Collections by Millions: Real Success Stories from Marketing, IT and Attorney.

Learn more about the event and register today.

Join us in person throughout the year at one of these other upcoming industry events:

View Events


Get the latest!

ContactEase version 9.30 is now available

Including the new E-mail Campaign Manager, Outlook Cleanup Tool and other exciting features! Click here for more information or to schedule your upgrade.

 

I was reflecting on the fact that we are entering into the 15th year of Schiff Hardin's relationship with you and your company. As you may know, selecting your CRM software was the first decision of any significance that I made when I joined this law firm back in 1996, and what a terrific decision that was and continues to be!

Your product is dependable, consistent, and cost-effective. It just works...and keeps on working. Your product support is superb.

In sum, it is a joy working with you. I look forward to doing so for many more years to come. Please feel free to share this note with prospective clients -- I would be honored to be a reference for you.

Best regards and rock on!

David Milberg, Esq.
Attorney & Director of Marketing and Communication

Schiff Hardin LLP