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A firm's business
development efforts are stifled without current, consistent data on
contacts and companies known by the firm. In many cases, this data
is kept in office contact management systems like MS Outlook. Cole
Valley recognizes this, and understands that by leveraging existing
systems the firm ensures that contact data will be accessible firm
wide. ContactEase synchronizes contact information from your office
e-mail system with the ContactEase database. In this way,
ContactEase implementations are able to maintain existing office
procedures resulting in less impact on the firm.
Users
Access Data Through Familiar Interface
Allowing users to access and maintain contact data through a
familiar interface offers obvious advantages. By utilizing e-mail
software, little to no training is necessary. This translates to a
smooth transition, where users are more likely to support the new
system by maintaining accurate contact data.
Easy
to Use
Users simply enter a contact in Microsoft Outlook, which
synchronizes with ContactEase (except for contacts marked private).
A duplicate checking process is run on the data as it is entered to
ensure that the ContactEase database does not contain duplicate
contacts and companies. Changes made to the records by another
Outlook user (with proper permission) will be updated in ContactEase,
and in turn reflect back to any other copies of that record in any
user's Outlook file.
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