Cole Valley Software provides top quality technical support through email and telephone. To contact us for technical support email us at support@colevalley.com or call us at 1-(800) 447-1712 x3 Monday through Friday (except holidays) between the hours of 8:00 am and 8:00 pm Eastern Time.

ContactEase University: Cole Valley Software is pleased to offer our clients a series of web-based training sessions. For more information on how to access the sessions, please contact: events@colevalley.com

User Manuals:  Complete User and Administrative manuals are available online to registered users of ContactEase. Please click here to request copies of the manuals.

Helpful Hints: In addition to the user manuals available online to our clients, our trainers have written Helpful Hints about ContactEase, featuring capabilities of our software to further the knowledge and understanding of the user.

Guidelines: We have extracted some helpful comments and suggestions from past discussions on our forum and incorporated them on our guidelines page.